Our Payment Options

Electronic Fund Transfers (EFTs) Payments

Orders may be paid for via Electronic Funds Transfer (EFT) through your online banking account into the business account of Sustainable.co.za. Just follow these 4 easy steps when paying for your order via EFT.

Step 1: Log into your Online Banking Account

The following are the most common Banking institutions in the Republic of South Africa. Simply click on the banking link below to log into your associated account.

Absa: https://www.absa.co.za/personal/
First National Bank: https://www.fnb.co.za
Nedbank: https://secured.nedbank.co.za/#/login
Standard Bank: https://onlinebanking.standardbank.co.za/#/login
Investec: https://login.secure.investec.com/usrroot/login/form
Capitec: https://direct.capitecbank.co.za/ibank/

Step 2: Setup Sustainable.co.za as a beneficiary

Create a new beneficiary "Sustainable.co.za" with the following Bank Account Details:

Account Name: Sustainable Online (Pty) Ltd
Institution: Standard Bank
Branch: Fish Hoek
Branch No.: 036009
Cheque Acc. No.: 270386254

Step 3: Pay the total amount using your order number as the reference

By using your order number as a reference, we will be able to locate and confirm your payment to help speed up your order.

Step 4: Email us your proof of payment

This is VERY important if you wish to speed up your delivery times. Just before you transfer the funds for your order via EFT, ensure that you send "Notification to Recipient" via email. During the check out process you will be provided with a secure email address to send your proof of payment to. Insert this in the email address block so that once your payment is processed, our Orders department will receive a bona fide proof of payment that has been sent directly from your bank to us. This will ensure that we can dispatch your purchase immediately.

*Should you not send a proof of payment, or send us a proof of payment from any other email address (other than the one that would be sent by your bank), we will process your order only once the funds have reflected within our account which could delay delivery of your goods to you by 2-3 working days. Also note that paying via a bank teller (or ATM) is not paying via EFT and similarly, your goods will only be dispatched once the funds have cleared.

Instant EFT

This option allows you to pay for goods by electronically transferring funds using internet banking. EFT’s are instant compared to traditional EFT’s. Available for users from Standard Bank, African Bank, Investec, Capitec, FNB, Nedbank, Absa and TymeBank.

Step 1: Select your bank

Select Ozow Instant EFT on the checkout page and selects your bank.

Step 2: Login to your account

You will be redirected to the login screen and will be prompted to login with your online banking credentials.

Step 3: Enter your own reference

Select your bank account and enter your own reference.

Step 4: Enter the OTP

You will receive a one-time pin or push notification, dependent on your bank. Enter it to confirm payment.

Once the successful electronic funds transfer is made, you will receive an instant notification that the payment has been successful and that your order can be processed.

Credit/Debit Card payments

You have the option of choosing to pay with a Credit or Debit Card through our online payment gateway - PayU. We accept Visa, Mastercard, American Express and Diners Club. To pay by Credit or Debit Card you will need to follow these 3 simple steps.

Step 1: Check out your cart

Once you are happy with your selections, you will click ‘Proceed to Checkout’. This will take you to the checkout page where you will need to select ‘Secure payment using PayGate’ and then click ‘Proceed to Checkout’ again. You will then be redirected to the Secure Payment Page hosted by PayU.

Step 2: PayU secure payment gateway

You will first be asked to select a payment type. You will select either Credit or Debit Card. Please note that the option to pay by Debit Card is currently only available to Standard Bank and Nedbank Debit Card customers on the MTN and Vodacom Networks. When you click Credit Card you will be asked to input your card details and then click ‘Pay Now’. If you are using either a Visa or MasterCard, you will be redirected again to the 3D secure consol.

Step 3: 3D Secure

This is an extra security step introduced by Visa and MasterCard to prevent fraudulent payments on your card should it be lost or stolen. You will be asked to input a pin/password to complete the transaction. This is NOT your ATM pin. If you do not have a pin/password, you will need to register and set one up. There will be a link on the consol that will allow you to do that.

Once you have registered or submitted your pin/password, your transaction will be completed and you will be redirected back to our Checkout page for confirmation of your order. You will receive a copy of your order and payment authentication in your e-mail inbox.

Budget Facilities

You can pay for a purchase in monthly installments up to 12 months. Just follow the steps outlined for Credit Payments, at the PayU payment gateway, if you have budget facilities enabled on your credit card, you'll see the option to pay over three months, six months or 12 months.

Flexible Payments


This is a simple and convenient credit facility offering R4,800 to R35,000 with an entirely online application process.

Step 1: Apply online

Complete the simple online one-page credit application form and get an instant response.

Step 2: Accept Terms

Accept Mobicred's terms and conditions and get your credit limit.

Step 3: Submit Documents

Upload or email your documents to complete the application process.

Once this has been completed you will be able to use Mobicred's Flexible Payment options. 

Mobicred is an online revolving credit facility that allows you to shop on Sustainable Online and repay the amount in monthly instalments. The displayed monthly payment amount is indicative monthly pricing for 12 months at 18.75% interest per annum including a monthly fee but excludes a once-off account initiation fee. Please note the interest rate is subject to change. To find out more about their terms and conditions, please click here: mobicred.co.za/


Payflex allows you to split the cost of your purchase up into 4 equal, interest- and fee-free payments. You will need to pay the first 25% of your purchase as a deposit, using a credit or debit card.

Step 1: Select Payflex

During the checkout process you will need to select Payflex as your payment option.

Step 2: Complete the online assessment

You will need to provide a few personal details like your name, email address, and ID number and Payflex's super-quick, awesome software will assess your application.

The system works in real-time, so if everything checks out, you’ll be good to shop in less than a minute.

You can use any Visa, Mastercard or American Express card (Debit, Credit or Cheque) to make a Payflex payment.

*** Please note that any orders placed using the flexible payment options may incur an additional 5% charge to the restocking fee should the goods be returned. For more info visit payflex.co.za/


How to pay with SnapScan?

Open the SnapScan app and tap on "Scan" to scan the SnapCode (a QR code, or square barcode) displayed in the shop, at the point of sale, on the invoice or website where you want to pay. This identifies the shop and prompts you to enter the amount you wish to pay. Enter your PIN or use TouchID on your Apple device to secure and complete the transaction. The merchant will receive a notification via SMS or on their point of sale system to confirm that the payment has been made.

Step 1. Snap.

Open SnapScan and use your phone’s camera to scan the SnapCode displayed at the checkout or on your bill.

Step 2. Pay.

Enter the amount you want to pay and confirm payment with your 4-digit PIN.

Step 3. Go!

That's it. You're done! Make sure the merchant has received proof of payment.

Search your phone app store for the SnapScan app, or visit our home page for links to the Apple Store and Google Play platforms. For further help and information click here.

Payment Alternatives

Should you require a different payment method, please email us with your payment request. Please note that we are currently not able to accept PayPal, Cheque or Skrill payments. Other manual forms of payment like Cash or Deposit or Money Transfer are acceptable but will require reflection and identification in the Sustainable.co.za bank account before your goods are dispatched. This may delay delivery by as much as seven (7) working days. Please note a 2% levy is charged on cash deposits and must be included in the total amount paid.

For a step by step guide on how to buy online please click here.

For further details of our delivery and shipping options please click here.