The purpose of the Digital Products Co-Ordinator is to accurately capture rich product images, media and data (including accurate pricing structures and marketing campaigns on our webstore to ensure high-quality customer-facing product information. This role helps drive online traffic to the website and promotes product discovery and sales.

Minimum Requirements

• A minimum of 2 years’ experience in digital product data capturing, digital marketing or similar role, with some practical knowledge of eCommerce retail operations relevant to executing responsibilities within the function – (essential).
• Hands-on experience with Content Management Systems (e.g., Shopify, Photoshop, Google Sheets etc.) – (preferred).
• Experience in the Solar Industry will be an advantage.

Duties & Responsibilities but not limited to

• Enrich digital products with rich images, media and product descriptions to drive traffic to our webstore.
• Create and manage product catalogues for the website, this includes accurate and regular pricing updates.
• Accurately link related and recommended products to drive product page reviews.
• Assign relevant and navigable product attributes to promote product discovery.
• Engage and build relationships with product data vendors and/or suppliers for consistency in product data imaging and descriptions.
• Check images, media and product descriptions for accuracy and completeness.
• Correct incorrectly captured images, media and product descriptions in terms of our standard operating procedure.
• Attend to any discrepancies and/or issues and report it to senior management.
• Allocate products in categories according to relevant marketing campaigns.

Requirements and skills

• Advanced proficiency in Excel/ Google Sheets – (essential). You will need to be a formula fundi and have a great love for numbers and calculations.
• Excellent written and verbal skills (in English) – Possesses a strong, versatile writing skill set and strong editing and proofreading skills to produce accurate, compelling and creative content.
• Content Management - administers digital content throughout its lifecycle, from creation to permanent storage or deletion. The content may be images, video, audio and multimedia, and text.
• Good problem-solving skills with the ability to assimilate various sources of information while balancing the creative and analytical sides of communication to inform strong messaging and content.
• Motivated self-starter with good energy and drive.
• Sets high standards and takes accountability for actions and mistakes.
• Excellent organisational skills with strong attention to detail.
• Results and quality focused - Proactively drive results and set stretch goals for self, remaining focused and working tenaciously to meet and exceed expectations within quality standards.
• Team player and collaborative partner- Builds sound working relationships across the business.
• Able to work independently or collaboratively and effectively manage stakeholder expectations.
• Ability to work under pressure and under tight time constraints, efficiently prioritising workloads and managing their time effectively in a high-volume, fast-moving environment.
• Is curious and open to learning while keeping up to date on new trends, platforms and use of content.
• Ability to develop structures and SOPs to manage the role as part of a team.

Salary: Market related (based on experience)