Products Co-Ordinator

Products Co-Ordinator APPLY NOW

Westlake Business Park, Cape Town
Full time

The purpose of the Digital Products Co-Ordinator is to accurately capture rich product images, media and data (including accurate pricing structures and marketing campaigns on our webstore to ensure high-quality customer-facing product information. This role helps drive online traffic to the website and promotes product discovery and sales.

Minimum Requirements

  • A minimum of 2 years’ experience in digital product data capturing, digital marketing or similar role, with some practical knowledge of eCommerce retail operations relevant to executing responsibilities within the function – (essential).
  • Hands-on experience with Content Management Systems (e.g., Shopify, Photoshop, Google Sheets etc.) – (preferred).
  • Experience in the Solar Industry will be an advantage.

Duties & Responsibilities but not limited to

  • Enrich digital products with rich images, media and product descriptions to drive traffic to our webstore.
  • Create and manage product catalogues for the website, this includes accurate and regular pricing updates.
  • Accurately link related and recommended products to drive product page reviews.
  • Assign relevant and navigable product attributes to promote product discovery.
  • Engage and build relationships with product data vendors and/or suppliers for consistency in product data imaging and descriptions.
  • Check images, media and product descriptions for accuracy and completeness.
  • Correct incorrectly captured images, media and product descriptions in terms of our standard operating procedure.
  • Attend to any discrepancies and/or issues and report it to senior management.
  • Allocate products in categories according to relevant marketing campaigns.

Requirements and skills

  • Advanced proficiency in Excel/ Google Sheets – (essential). You will need to be a formula fundi and have a great love for numbers and calculations.
  • Excellent written and verbal skills (in English) – Possesses a strong, versatile writing skill set and strong editing and proofreading skills to produce accurate, compelling and creative content.
  • Content Management - administers digital content throughout its lifecycle, from creation to permanent storage or deletion. The content may be images, video, audio and multimedia, and text.
  • Good problem-solving skills with the ability to assimilate various sources of information while balancing the creative and analytical sides of communication to inform strong messaging and content.
  • Motivated self-starter with good energy and drive.
  • Sets high standards and takes accountability for actions and mistakes.
  • Excellent organisational skills with strong attention to detail.
  • Results and quality focused - Proactively drive results and set stretch goals for self, remaining focused and working tenaciously to meet and exceed expectations within quality standards.
  • Team player and collaborative partner- Builds sound working relationships across the business.
  • Able to work independently or collaboratively and effectively manage stakeholder expectations.
  • Ability to work under pressure and under tight time constraints, efficiently prioritising workloads and managing their time effectively in a high-volume, fast-moving environment.
  • Is curious and open to learning while keeping up to date on new trends, platforms and use of content.
  • Ability to develop structures and SOPs to manage the role as part of a team.

Salary: Market related (based on experience)


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