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Dedicated to offering sage green advice and quality eco products to South Africans and abroad, has been featured in a wide range of articles in prominent magazines, radio broadcasts (including Radio Helderberg and Radio 2000), digital publications and more. We are proud sponsors of the Eco Film Festival that started in 2014 and is achieving phenomenal growth each year with thought provoking, actionable documentaries geared toward changing the world. We rely on our customers to provide honest feedback on our services and products through Trust Pilot and use these reviews as a tool to improve our customer service.

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Excellent service, good product and price. Thank you very much. - Mr Alan Downing, Nov 14, 2016

What an amazing experience! I had a question while placing the order so I called and was given the friendliest service I've had for a while. This was repeated when I took delivery and queried something, so the friendliness and efficiency is clearly standard operating procedure. The products are also exceptionally good. I have already referred a few people, and one who has also placed an order is also just as happy as I am. - Miss Tessa Hanekom, Nov 14, 2016

Excellent Service. Delivery ahead of expectation. Will definitely order from again. - Brian Jacobs, Nov 11, 2016

Bug-free website, good selection, fair prices. You let me know where my order was at all times, and the general service is excellent. - Mr Charl Prak, Nov 11, 2016

Excellent and prompt service. - Ms Beryl Guy, Nov 08, 2016

Great store, good prices - very helpful staff, wide selection of products and payment options plus quick delivery (sounds like I am getting paid to do this review, but sadly not) its just the truth. Just a great overall store with awesome service. If I eventually go full on solar, which is definitely a priority - Sustainable would be my first choice to help me get there. - Martin Liebenberg, Nov 07, 2016

Fast, friendly service. - Liezl Steffens, Nov 07, 2016

Order received and despatched by courier within 24 hrs. Received 2 days later. - Dr Noel Pipkin, Nov 04, 2016

Excellent service and a fast response time. I hardly had to wait for my package to arrive - 2 days tops! I'd recommend Sustainable to anyone who's interested in sustainable energy products. - Andrè Cromhout, Nov 03, 2016

Delivery was quick and hastle free. - Koos van Noordwyk, Nov 02, 2016

Absolute excellent Thank you. - Dr Jacobus Fouche, Oct 30, 2016

Excellent service. - Sharon Wilson, Oct 28, 2016

Great experience. Online ordering process is quick and convenient. I would prefer to have paid through Payfast Instant EFT though. - Mr. Kobus van der Merwe, Oct 25, 2016

All Good ... Michael van Eeden, Oct 21, 2016

Nice doing business with you. - Ben Graham van der Sandt, Oct 21, 2016

Very good service. - Francois van Loggerenberg, Oct 21, 2016

Excellent. - Gail Preece, Oct 18, 2016

Easy, knowledgeable, no nonsense, quick and good support. Thank you, makes it a pleasure and will definitely revisit. - Mr Nic Bladen, Oct 18, 2016

Great products and shop. Would like to have an option for Express Courier as delivery was not as fast as hoped for, but quite efficient. Will schedule better for my next order. - Mr Sascha Sulliman-Exner, Oct 04, 2016

Very satisfied goods ordered and arrived undamaged and as advertised. - Calvin Smit, Aug 29, 2016

Very good product at great price Perfect transaction, packaging was lacking a bit considering it was glass. But perfect otherwise. - Werner Oosthuizen, Aug 07, 2016

Quick and friendly as always. Although I only go there very irregularly, somebody always seems to manage to remember my name, which is cool. Website always works, response to queries is fast. Highly recommended, on service if not on price. - Jay Barnes, Aug 01, 2016

Top rated service delivery Megan was very professional and on top of her game. I will place another order soon. - Jaques Cilliers, Jul 30, 2016

Very good product at a very good price! The solar security light is very easy to install and is also very bright which was something I was worried about, overall very happy with the product and service. - Michael Witschi, Jul 29, 2016

Namibia Very reliable company, prompt service. - Pieter Van Zyl, Jul 29, 2016

Brilliant Excellent price, no problem and delivery ahead of what I expected. Just no warning about when delivery was going to take place. - Carl, Jul 22, 2016

Great service but could be better great and wonderful service as always but could be much better only after ordering I was told the product would be available at the end of the week, but in general happy with the products. - Silas Mokone, Jul 12, 2016


The best ever service I received from a distance company. - Dennis Arlow, Monday, July 11, 2016


My first with Sustainable

True to advert

Immediate response

Excellent feedback on order status

Timeous delivery

Well done Sustainable.

Russell Moller, July 8, 2016


Quick and accurate. Highly recommended.

Accurate product description and quick delivery. - Jurgen Kuhne, July 2, 2016


Excellent service

Good prices and the delivery delays were respected even though I am in a very remote area. Will use them again. - Etienne Rochat, June 30, 2016


Helpful pre-sales advice and speedy delivery

What more could you want? - Jason Ball, June 20, 2016


Incorrect delivery address

I changed the delivery address for my order when ordering it online, but they tried to deliver my order to the previous delivery address. Getting phone calls from the courier company at inconvenient times were really a problem.

No problems with the items I have ordered. - Willemien, June 20, 2016


Reply from

Thank you for your review. We value your input. When you placed your order on our web store, the delivery address was logged and our couriers were dispatched with your order according to the details provided. If you change your address on your account, it does not change the address that was logged on the order so we need to be notified directly about an address change. In future we will research a way to resolve this issue to improve our customer service. - Wednesday, July 6, 2016


Excellent service!

Super quick delivery! - Nitesh Govind, June 18, 2016



Great service Thank you - James Trace, June 18, 2016

Fast and Effiicent were helpful & efficient and delivery of the Wagan iOnBoost was exceptionally quick. Thank you for great service. - Jacqui Romer, June 13, 2016


Excellent service

Quick and very efficient. - Anton Diedericks, May 6, 2016


Service delivery

Your service is excellent and I will recommend my friends to buy from you. Keep it up. - Albert Mzobe,

May 2, 2016


Very happy thanks

I was thrilled to find you on the Internet, and was more than happy with the kind and quick service I received. Am happy with the product received. God bless. - Anthea Long, May 31, 2016


Excellent service

Sustainable responded to my order and once payment was effected, the goods were delivered within 3 days. - Kofi Amedzo, May 31, 2016


No problem thanks

Good service. - Geo De Kock, May 30, 2016


Order placed

Order placed and 2 days later received product, great service. Thanks. - Jerome Appollis, May 30, 2016


Really great service

Really great service. - Andre Demblon, May 29, 2016


Friendly After-Sales Service

Staff kept me informed of the status of my orders throughout and conducted enquiries on my behalf with suppliers for an out-of-the-ordinary request. Thank you Megan! Hilton Netta, May 23, 2016



Purchase experience! Kevin De Smidt, May 16, 2016


Excellent Service   

Found the website, registered and placed an order which was delivered to my office (well packaged and in good order) in a non-metropolitan area in a few days. - Leslie O'Connell, April 23, 2016


Good prices, information and service

Good prices, information and service. - Andre Proctor - April 18, 2016


Awesome and effective!

A great team handled my request. They were prompt, knew what I was looking for and got my order sorted. Hassle and pain free service. Isn't that what everyone is looking for? Keep it up Sustainable! - Conrad Lihou, April 18, 2016


Brilliant Service with purchasing my solar panel

Very good service, always kept in the loop on my order and the delivery times, thank you. - Charles Brunsdon, April 4, 2016


Prompt, friendly service makes your on-line shopping experience a memorable one. Thank you

Truly a pleasant experience especially when lots of money is involved and you are scared of thing going wrong. Sustainable knows how. - Johann Scheepers, April 4, 2016


Excellent service

Fast and reliable. - David Malcolm, April 4, 2016



Wow fast delivery from date of order. – Johan, March 13, 2016


Great service

Reliable. Easy interface. Great products. - Kate Soal, March 7, 2016



No Complaints. - Wynand Gouws, March 4, 2016


The way online purchases should be

Order placed, payment verified, updated every step of the way. Fantastic service and quick delivery. - Vaughan Bradshaw, March 3, 2016 - A responsive, helpful company with a great range of products.

I'm a relative new comer to on-line buying. It was great being able to phone a real person and chat about details. The ordering and purchasing processes were painless. There was ongoing feedback and speedy delivery. - Patrick Dowling, March 3, 2016


Will shop with them again

Connectors perfect. Solar oven somewhat flimsy for price but works well enough. - Harry Bloem, February 29, 2016


Grate site

Easy and fast service. - Peter Belmonte, February 25, 2016


Excellent service from Angela at sustainable

Angela really helped with this transaction which took place over about 3 months. Thank you. - Tony Carter, February 22, 2016


Very happy with the service

Nice company to deal with - good communication with the client. - Barry, February 21, 2016


Highly recommended

I have ordered two shower heads from sustainable and found there communication excellent, the delivery quick and dependable and the products were exactly as they described. They even included a free gift as a surprise bonus. I would highly recommend them based on my experience. - Dale Williams, February 21, 2016


Hot Stove

I bought it as a present and so far so good. On first test it seems to do what I expected: burns well, burns hot, burns long. - Colin Lumb, February 15, 2016


Sustainable - excellent service

The online purchase was quick and painless, and the goods were delivered from CT to Durban within a few days. Beyond my expectation. Excellent service. - Glenn Jones, February 11, 2016


Excellent, Professional service

Thank you. Informative, fast professional service. - Paul Pieters, February 8, 2016


Thank you

Very fast perfect service. - Enrico Branca, February 5, 2016


Would recommend them, everything went smoothly

All was good, would recommend them, everything went smoothly. - Pieter Celliers, January 29, 2016


The purchase and delivery of my items was extremely user friendly and prompt

I have no reason to complain with regards the service that I received with this transaction and my dealings with They were very helpful with all and every query or information that I required. All my requests were met speedily and with correctness. - Rodney Brown, January 28, 2016


Faster than lightning

Correct information about the shower head I informed. After ordering it was there the NEXT day. The shower head works very well, solid and for that price it’s the best. - R, January 25, 2016


Pleasantly surprised!

Customer service is not dead - thanks!! Customer service is not dead - thanks!! - Lorraine G, January 18, 2016


Unexpected service, well done for going the extra mile

In the being I was disappointed that I place the order and to find out it was out of stock and the place was closed till in the new year , then in the new year they came up with a solution that I never expected at no extra cost. THANKS. I am very happy today that I made this choice and trusted you guys, well done and I would recommend everyone else to buy from you. Thanks once again for the great service. - Herbert Millin, KZN - January 17, 2016


Fast and effective!

Fast and Effective service, Thanks! - Roelf Botha, January 15, 2016


Excellent Service!

Phenomenal service! - John Pike, January 11, 2016


Recycling Bins

Great, efficient service and quality of bins and compact size perfect! – Megan, January 11, 2016


Good service

Used the company many a time with good service. - Jacky Dannhauser, January 9, 2016


Very happy with the service

Very efficient and excellent service. - Myanda Kamangu, January 9, 2016


Awsome services

I ordered some solar connectors and wanted one more. They were so kind to add another one without charging me. Highly recommend. - Manie Erasmus, January 9, 2016



Very quick service and very good prices as well. - Ryan King, January 8, 2016


Go to shop for green technology

Absolute go to shop for green technology, Interesting products and fast delivery. Very competitive prices. - Casparus Luther, January 8, 2016


Batteries ordered and delivered

They contacted me when I held off my purchase because of delivery costs and then delivered for free. The batteries were ordered and the communication regarding the delivery was clear and consistent. - Barry Radloff, December 21, 2015


Great problem solving - awesome team

I had the pleasure of working with the Sustainable team in resolving a delivery issues and then being able to provide feedback and have a great conversation thereafter that I am sure we see this business provide amazing experiences for many more customers. Great, innovative products too :) Sam Joynt - December 11, 2015


Great people to deal with

Quick service, plenty communication as to status of order, no hassles. - Peter Robinson, December 8, 2015


Easy and no stress

Was easy to identify the product and painless to procure. - Eugene Julius, December 7, 2015


Excellent service   

Excellent service. - Hendrik Van Niekerk, December 7, 2015


Good service

Service is what was expected, which is good. Product description could be more accurate regarding battery cables purchased, as I had to inquire regarding quantities per pack etc. - Leo Visser, November 23, 2015


Order placed, paid for, goods received

Website is fair all rest is as expected, thanks. Will buying again soon. Happy customer, November 20, 2015


Excellent service

I was most impressed by the speed of service and constant updates to inform me of the status of my order. - Liz Brenner, November 19, 2015


I'm very impressed

From the time I called to inquire about availability of stock to the delivery, I was kept informed of the status of my order continuously. A special thanks to Megan for her assistance and professionalism. Keep up the great service! Manny De Sousa, November 19, 2015


Superb service!

Quick delivery, no problems experienced. Superb service! - Andrea Heywood, November 16, 2015


Great service

Thank you for the prompt delivery and friendly service. - Johannes Visser, November 9, 2015


Perfect - what anybody would expect! WELL DONE!

Placed my order, paid and delivery happened within 24 hours! That is what I call the best service on earth! Gerrit Van Der Merwe - November 9, 2015 


Satisfactory though I picked up my order personally, staying not so far off

The order was well handled and the contact with the personnel was good and helpful. I did not yet experience how the delivery service is, for I collected it personally. - Willie Goosen, November 8, 2015

I bought a Laing EcoCirc Circulation Pump from The net side worked well, the service was great. The courier excellent. The pump has been installed today and so far works like a dream. All great. No problem in recommending Sustainable to anyone. - Roger Woodbury Eggins, November 5, 2015


Excellent service

Fast, efficient, friendly service at good prices. Will definitely buy again. - Bev, November 5, 2015


Good service and great products

Only downside is a lot of products seem to be out of stock. - Jaco Vosloo, October 24, 2015


Highly Recommended Seller!

Very impressed with constant feedback received from Sian Kleyn regarding progress towards delivery of goods ordered. Goods received on time, in correct quantity & in perfect condition as promised per online order. No hassles. Overall good experience. - Sunet Mattheus, October 24, 2015


Very satisfied

Was a bit nervous having to pay full amount before item would be despatched but found your system to be informative with prompt confirmations, regular progress reports and quick delivery time. Happy customer. - Roger Leigh, October 22, 2015


Great product, superfast delivery!

Product was way beyond expectations. And delivery was 3 days early. Fantastic! Johann Muller, October 22, 2015



Very quick friendly service. - Robert Wagner, October 9, 2015


Excellent Customer Service - Really Going the Extra Mile!

I contacted several on-line stores about purchasing a replacement solar panel charger for my Solarway G1 Solar Lantern. A few did not reply, one replied that they didn't stock spare parts but Angela Lee-Wright from [URL Removed] really went the extra mile. She let me know that they did have spares and that they would replace mine and have it couriered to me free of charge! I'm thrilled to have my light working properly again but even more thrilled to find a company offering this level of customer service. Thank you so much! - Angela Gill Krige, October 9, 2015


Better than expected

My order was processed immediately and the delivery took place within the promised period. I will definitely use Sustainable again! Barney Steyn, October 7, 2015


Simple and efficient

I had no issues whatsoever. I was informed that my order would arrive by multiple couriers. Was pleasant hassle free eCommerce and the products were received in good order. Definitively recommend, will do business again. - Rudi Du Plessis, October 5, 2015


Sonx solar batteries

Sustainable sourced my 8 batteries at a good price while other companies could not get stock. I had a problem with one battery and it was replaced with a new one. Highly recommended. Philip La Grange, October 4, 2015


Very good service

High quality products and very good service. Johan Pienaar, October 4, 2015



It has been great moment buying solar products from you, since i have never find difficulties with you. You are the best. Thanks! David Lipholo, October 4, 2015 


Very efficient

It was a pleasure doing business with They are very helpful and have a great product range. I will do business with them again. - Willie Weideman, September 29, 2015 



I buy a lot of solar stuff from Payment, service, feedback, transport = 200%

Keep it up! Markus Van Der Westhuizen, September 29, 2015


A place to buy quality eco products

I have found that you cant make a mistake buying products from sustainable and what makes it easier to pick out the correct product for a specific application is all the product information is displayed in a clear format, the experience of ordering online from sustainable has been easy and convenient. - Peter Netterville, September 28, 2015


Very good service & nice people to work with

I have always had good service from Sustainable and would recommend them to all. They are always available when help is required. - Rene Cronje, September 28, 2015


Top service

I bought a few items there and found always help. Thanks. - Udo, September 28, 2015


Efergy E2 Wireless Energy Monitor. Good advice given and delivered on time

Sustainable gave good advice as to which unit would suit my requirements best and shipped within 24 hours as promised. Very Happy. - Andrew, September 28, 2015 


Solar Lamps

I bought three solar lights from They work like a charm and I don't need candles anymore during loadshedding. Definitely worth every cent. Very impressed with the product and delivery was well within the given timelines. - Debbie D, September 28, 2015


Great range of products

Very helpful. Deliver when they say they will. They have a great range of products. It has fitted all my needs so far. Will use them again in the future. - Barry Kukkuk, September 28, 2015 



Great service and quick turnaround. - Les Vosloo, September 28, 2015


Good service. Prompt delivery.

Ordered a recirculating pump and it arrived a few days later as promised. - Norman, September 28, 2015


Excellent Service

Fast friendly and helpful. Quick response to requests. Item dispatched quickly. Good service. Would recommend and will use again if need arises. - Sean, September 27, 2015


No regrets! Go for it!

From searching solar for those trips to the Richtersveld, to making life easier for Escom.

1st and 1 last stop is with Sustainable. - Erik Stockter, September 27, 2015


Very reliable service had just the product which I was looking for - a wireless indoor/outdoor thermometer. The price was right, and the delivery prompt. It was especially good to find a reliable company on-line which could deliver such products from South Africa to an address in South Africa, as I was ordering from overseas. - Ronald Gehr, September 27, 2015


Inverter order

I had good service. The items were delivered on time as indicated. - Wilhelm Theunissen, September 27, 2015


Good website and service. FHT, September 27, 2015


Reply prompt

Satisfied with the price and service. - Terry Wilson, September 27, 2015


Great team, even better service

I've bought quit a few solar hardware, had some issues with one of their suppliers which Sustainable sorted promptly. Thats the type of service I look for. - Neil Dilgee, Sunday, September 27, 2015



I needed some way of filtering rain water from my roof before it entered my tank. A google search turned up, and within minutes I had purchased a solution online. I was able to collect the product myself to save delivery costs. - Charles Oertel, September 27, 2015


Service excellence

I have procured some items from sustainable that had to be freighted to Johannesburg, the process of acquiring was very user friendly via the system, delivery was done within days from placing my order and the packaging was of top quality without any damage to the items I bought. - Christoffel Botha, September 27, 2015


Happy customer

I have recommended your company to many others, very happy with the service and technical knowledge available. - Kevin K, September 26, 2015


Great product range

Sustainable has a wide product range with helpful detail on all items, though delivery times can be a little unpredictable. Overall the site is the leader in its category in SA. - Stephen Marquard, September 26, 2015



1000% bests buy. - Zayn De Vries, September 25, 2015


Pure sinewave inverter

Im very happy with the cotec inverter. It was very helpful that I could phone your 0861 number and could speak to a professional, knowledgeable and helpful person before buying. Delivery was quick and directly to my house. Will definitely keep SustainableCoZa on my shopping shortlist as I expand my home solar system! - Riaan Coetzer, Kempton Park, ZA, January 20, 2015


Amazing service & best product!!

I really didn't think the lights would work ... let alone so well !!!! Our fluorescent lights in the kitchen started spluttering and making a noise, my husband read about your LED tubes and ordered them. Delivery was fantastic and the light I now have in the kitchen is so good I can't believe it .... best is the saving in electricity. We will be your customers forever. Thanx a million. - Marlene Nahrgang, Kleinemonde, November 17, 2014   


Solid and dependable

My PV equipment arrived on time, and at a good price. They offer a very good service that you can rely on. I would (and I'm sure I will) buy from them again. - Anton Potgieter, November 3, 2014


Great service

We bought 50 power monkeys and requested them to be branded too, we often changed our minds and eventually we almost left Sustainable no lead time never mind branding time. HOWEVER, they delivered after hours and had them all branded. Our customers where thrilled! Thank you for a wonderful service. - Bernard Van Niekerk, October 28, 2014


Excellent service good price

Got the product I wanted at a reasonable price whithin 3 days, Thanks. - Andre, October 15, 2014

Good quick service

Very good service. Delivery was very prompt. - Rithesh Balipersad, Durban, ZA, October 15, 2014


The site and service were very user-friendly

I bought the LED lights from the company as my first online purchase and felt comfortable using my credit card because of the follow-up response to the payment. - Shealagh Ryan, August 28, 2014


Simple and efficient

Great, easy to use website. Goods were delivered without any hassle and in perfect condition. I will be buying from this site again. - Kenneth Richardson, August 22, 2014


My PV panels arrived intact on my doorstep

Since I have not had much online ordering experience, it was a bit unnerving to wait the few days during road transport of two large PV panels from Cape Town to Pretoria, but packaging was so effective that they arrived in perfect order. They are already powering all my house lights as well as the swimming pool! - Theunis Verster, August 11, 2014


Great products, good value and fantastic service

I have now purchase 2 products this year from Sustainable, both times I have been very impressed. My last purchase was a indoor / outdoor thermometer, it was at a good price and I got it within 2 days of ordering it delivered hassle free to our door. I was quite impressed to see that they threw in some batteries even though the product description said they were not included. Well done guys, keep up the good service. - Rob Thompson, July 31, 2014


Great products, service and speedy delivery

Ordered some power monitoring devices. Pricing was really good and I received friendly and speedy service. Almost ready to place my next order. - Leon, July 30, 2014


Great customer support & all items arrived in perfect condition - from South Africa to Ireland

While holidaying in South Africa my friends and I could not help noticing console jars popping up in our accommodation & restaurants. We really wanted to buy these as souvenirs for our family & friends back home but realistically we would not have packed many between us in our suitcases. Instead, we decided to do some research and see if we could buy them online.

That is where I came across The console jars they had available were exactly what we were looking for. Their customer support were excellent to deal with & answered our questions with promptness & detail every time.

To cut costs (as we were ordering a lot) we chose to deliver the jars by surface mail. I was a little bit nervous to see what they looked like on arrival but when they were delivered I could not believe how intact they were, great packaging, each jar was in perfect working order & all of us could not be happier with our console jars!

Happy customers! Michelle, July 20, 2014


Very easy to install Geyserwise

Purchased the geyserwise warm water management system and very impressed with the easy installation. Will recommend to all. - Mickey, July 18, 2014


Must Have Products

DIY Geyser Blanket a must have. Easy to fit and saves instantly on Electricity costs! We save about 5+ units per day with a geyser blanket (+-150 units per month). Would recommend to all! - Nicola, July 17, 2014


Great site, great service

The Sustainable site is easy to use and they have a good product offering. They have always delivered quicker than the expected delivery date. Keep it up! - Rory, July 4, 2014


Above and beyond

Hi, I got a new Lenovo laptop and my PowerGorilla did not have any fittings to charge. Sustainable went above and beyond to get a prototype connector flown in especially and it works great! Amazing and hope inspiring to see some South African companies still making an effort and providing legendary service...Thanks again! Gerhard, July 3, 2014


My gel stove goes on all our camping trips!

I bought a gel stove a while back. I received it swiftly and in time for its debut camping trip. We use it mostly for our morning coffee and porridge as it's convenient and heats up quickly. The gel is far safer than paraffin. - Matt Hoepner, May 30, 2014

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The SA Eco Film Festival aims to bring you a world-class programme of beautifully shot and engaging short and feature-length films exploring a wide range of environmental topics. is a founding sponsor of the Eco Film Festival since its inception in 2014.

We Give Back

For Mandela Day we paid a visit to the Jones Safe House, a registered non-profit organization near Kommetjie that takes on abused, abandoned, and neglected children and abused/addicted mothers. The founders, Donovan and Bernadette Jones, together with their family, provide a stable, loving home where healing can begin and these at-risk children, and their mothers, can grow and flourish and, if at all possible, be safely re-integrated into their families and society. Read More The second slideshow shows a cleanup we hosted in 2014 at Zandvlei in Muizenberg. The estuary, just down the road from our offices are an important nursery for the ocean and the survival of a wide range of species. Other community work last year includes volunteering at animal rehabilitation centre, TEARS in Vishoek and a donation of 67 Everlight Solar Lights to OSCAP (Outraged South Africans Against Rhino Poaching). Read Less

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The latest radio interview with is from the Green Living Show with Johann Myburgh. Listen to Zeke giving helpful advice and tips for a more sustainable way of living. Listen to the audio clip below taken from the Midday Mouthful Show on the 2nd of June this year.